Frequently Asked Questions
Everything you need to know about your St. Vincent Official shopping experience.
What is the standard shipping timeframe for orders?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. To initiate a return, please visit our Returns Portal or contact our support team with your order number.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' with specific measurements. As our collections often feature varied silhouettes, we recommend checking the fit notes (e.g., 'Oversized' or 'Slim Fit') listed in the description.
Which payment methods do you accept?
St. Vincent Official accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your products ethically manufactured?
Quality and integrity are at the core of St. Vincent Official. we partner exclusively with certified manufacturers who adhere to fair labor practices and utilize high-quality, sustainable materials wherever possible.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer service team via live chat or email.